BLACKROCK Boutique After Sybil received the coveted award for Best Customer Service at the recent Dundalk Chamber of Commerce Louth Business Awards and for owner Aine Corcoran, the news simply couldn’t be better.
“We are absolutely delighted with winning the Best Customer Service Award at Dundalk Chamber of Commerce Louth Business Awards. Its fantastic to win such a highly coveted award and according to the Chamber this award had a record number of entries this year.
“Like all competitions it’s not all about the winning but rather the learning from the process involved and so we would like to take this opportunity to thank the Dundalk Chamber of Commerce for setting up the Louth Business Awards in such a way that each business receives constructive feedback from the auditing process involved and gets invaluable information to continue to develop and improve excellence in business. After Sybil will not take this win for granted but is inspired to grow and build on it as the best independent boutique”.
For Aine the main focus has always been on the care of her customers,
“This award means so much to us because our whole business policy is centred around our customer service so it was wonderful to get the recognition and validation especially in such a tough and rigorous competition.
“Every business decision we make is focused on our customers, we view our social media networks and our website as communication channels and an extension of our shop floor as well as an outreach means to keeping in touch with our customers and reaching out to new ones.
“We value each and every one of our customers and do our very utmost to provide them with the retail service they want. We source products for our customers, we place individual orders, we style and advice our customers on how to wear and what to wear, we offer them the best value for money they can get but most of all we offer a personal service were we get to know our customers. We take great pride and enjoy getting to know and develop a strong business relationship with our lovely customers.
Celebrating seven years in business this year, and with a fabulous range of unique styles according to Aine, After Sybil is now attracting customers worldwide
“We are very lucky because over the 7years in business we have grown and got to know the most beautiful women not just from our local village of Blackrock and local town of Dundalk but from the surrounding towns and counties including Dublin , Meath Monaghan , Cavan & Down but we also have gorgeous girls and women whom travel from All over the country including Tipperary, Donegal , Kerry , as well as from abroad including Scotland, London , France and even Australia which we consider an enormous compliment.
“Ultimately we believe that what makes us stand apart in the huge sea of global branded shops is our uniqueness as a small independent boutique with the ability to provide a warm personal service, getting to know customers individually and being able to respond to their retail needs, that is what we enjoy and what we do best”.