Louth disability centre receives full marks in latest HIQA inspection

A Louth based residential centre for adults with disabilities has received a glowing report from the Health Information and Quality Authority (HIQA), achieving full compliance across all 16 areas inspected.

The inspection, carried out on July 16, 2025, reviewed High Lane, a four-bedroom bungalow operated by St John of God Community Services CLG. The centre, located in a rural part of County Louth, is home to four adult male residents who are supported by a team of nurses, social care workers and healthcare assistants on a 24-hour basis.

Inspectors described the home as “warm and relaxed,” with residents appearing happy, comfortable, and at ease with staff.” The report noted that residents, many of whom communicate non-verbally, were treated with respect and supported to engage in community activities and day trips tailored to their needs.

HIQA inspectors found that the centre had made significant improvements since its previous inspection in 2024. In particular, they highlighted stronger governance and management structures, enhanced documentation, and more opportunities for residents to take part in meaningful activities.

All 16 regulations assessed, including staffing, governance, health care, communication, and fire safety, were rated compliant, meaning the centre met all statutory requirements under the Health Act 2007.

Inspectors praised the professionalism and commitment of the staff team, noting that training records were up to date and that performance appraisals were regularly carried out. Training covered a wide range of areas, including safeguarding, fire safety, infection control, first aid, epilepsy care, and a human rights-based approach.

The report found that residents’ personal plans and health care needs were assessed and regularly reviewed, with support plans guiding staff to provide consistent, person-centred care. The centre also demonstrated strong oversight of residents’ finances.

High Lane was described as clean and well-maintained, with ongoing plans for minor repair work. Fire safety systems, including regular drills and staff training, were also found to be effective. Inspectors verified that all residents had personal evacuation plans and that staff were familiar with emergency procedures.

While residents primarily communicate through non-verbal means, inspectors observed positive interactions throughout the day. Staff were praised for their sensitivity and ability to interpret residents’ gestures, facial expressions, and preferences.

Read Next: Dundalk IT students raise almost €4,000 for cancer charities

In one example, a resident who had recently moved into the home in June 2025 had been supported through a detailed transition plan, with family involvement and preparation visits helping ensure a smooth move.

In conclusion, HIQA stated that the centre provides a good service that meets residents’ needs”and commended the provider for responding effectively to previous recommendations. The inspection found that governance systems were robust, quality audits were carried out monthly, and any identified issues were addressed promptly.