Major water burst in Dundalk set to disrupt supply until evening

Uisce Éireann crews are working to repair a major water burst in Dundalk’s Quay Street area, affecting homes and businesses in the area. 

The company say the burst may impact water supply to homes and businesses in Quay Street, St Gerald’s Square, St Joseph’s Park, Barrack Street, Hyde Park, Barrack Close, Cooley Park and surrounding areas of Dundalk. 

Uisce Éireann’s James O’Hagan has assured customers that every effort is being made to restore a full water supply as quickly as possible.  

“We understand the inconvenience of an unplanned outage and we thank customers for their support while our works continue,” he said. 

Repairs are expected to be completed by 6pm this evening. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.  

To ensure the safety of the crews carrying out the repairs to the burst and the safety of the public, traffic management will be in place at Quay Street and will be clearly signposted.  

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A spokesperson for the water company said: "Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

"For updates, please see the water supply and services section of our website and use reference number LOU00104621.

"Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater and through our customer care helpline which is open 24/7 on 1800 278 278. 

"Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page."