DUNDALK’S flagship bus service, Matthews Coach Hire, are moving their Dundalk town stop to The Marshes Shopping Centre from Saturday December 1 onwards.
According to Matthews it is a “move designed to enhance passenger comfort, the innovative coach company will be moving to dedicated passenger facilities at the pillars entrance of the Marshes Shopping Centre.” This will replace the existing stop on the Dublin Road and Matthews coaches will no longer stop or pick up from that point. All other existing scheduled stops and times will not be affected by this move. Matthews passengers will find purpose-built bus shelters, access to shopping and refreshments and a dedicated park and ride car park operated by the Marshes Shopping Centre at the new stopping point. “We are constantly looking at ways in which we can improve our service,” said Matthews Coach Hire Managing Director Paddy Matthews. “We are delighted to be moving to our new home at The Marshes, and are sure that our thousands of regular customers will agree that this will make their travelling experience even better.”
Harry Traynor of the Marshes said of the move: “This is a win, win situation. Matthews, the Marshes and the passengers will all benefit from this.
“We can offer a great deal here and we are also implementing a car park for a park and go facilty for those who need it. While there are facilities at the Dublin Road Shopping Centre, and think it’s fair to say that we can provide more for passengers here, between our food court, an expanded bus shelter and our retail outlets.
“This move will also alleviate traffic congestion around the area of the old bus stop.”
Yet the move has been met with some negative reaction. Following a Facebook update on Matthews Coach Hire page, many people liked the post, though the majority of the comments left were lukewarm about the move.
Most of frustration was at the proposed fee for parking at the Marshes for the day. There were also comments that suggested that there wasn’t enough notice given to the customers. One poster said: “Two weeks notice to customers about this is absolutely disgraceful!”, while another said “I’m also assuming they will have to change their timetables to account for the extra delay in getting out of the marshes.”