Dundalk is highly commended at this year’s Iarnrod Eireann Best Station Awards

Dundalk’s Clarke Sation has been highly commeneded at this year’s Best Station awards.

Dundalk’s Clarke Sation has been highly commeneded at this year’s Best Station awards.

The awards were presented by Minister for Transport, Tourism & Sport, Dr. Leo Varadkar T.D. Dessie McFadden and Martin Dullaghan were at Inchicore to receive their certificate.

Speaking at the Awards, Minister for Transport, Tourism & Sport, Dr. Leo Varadkar T.D said: “Iarnród Éireann Best Station award is an effective way of rewarding stations and staff that go the extra mile in promoting excellent customer service, cleanliness and good customer facilities.

The Award highlights the staff who strive to be to be as helpful as possible and do their best every day to ensure that passenger journeys are comfortable. It’s significant that the Best Station Award is decided by the travelling public, because it shows staff that they are appreciated, and it highlights the high standards available on the rail network.

As part of the Jobs Initiative, the Government has invested significantly in improving and renovating stations.

We have also introduced the Leap card, Wi-Fi on trains and electronic information boards telling people when the next train is due. Irish Rail punctuality is better than ever.

This shows that than even in tough times, real progress can be made and more people can be encouraged to use public transport. These awards are about acknowledging good work, and I would like to congratulate all of you on your success.”

Voting was conducted through a text and email poll, with almost 5,000 people voting as part of the competition. Customers were asked to rate their station under the following criteria; Customer Information, Station Appearance, Staff Helpfulness and Staff Appearance. The votes were cast in a text and online poll during January of this year.

The Iarnród Éireann Best Station Awards reward excellence in customer facilities, cleanliness, innovation and customer service in the country’s 142 railway stations. A spokesperson for Iarnród Éireann said “We are delighted that so many customers took the opportunity to vote in this year’s Best Station Awards. By encouraging keen competition between stations, we can raise the standards of customer care at all stations for the benefit of everyone who travels with us.”