Vodafone delays transfer of customer care jobs to the North

The company has delayed the transfer of three hundred customer care jobs from Dundalk and Dublin which was suppose to take place next Tuesday

The company has delayed the transfer of three hundred customer care jobs from Dundalk and Dublin which was suppose to take place next Tuesday

Vodafone has announced that it is delaying the relocation of over three hundred jobs from Dundalk and Dublin to allow for talks with workers to continue.

The telecommunications company announced at the end of March that it would be closing the call centre in Dundalk within six months and relocating it’s employees to a new third party contractor, Teleperformance, based in Newry.

The move had been planned for next Tuesday but has now been postponed, Vodafone has said that

“Following a meeting of the parties involved in the intensive discussions yesterday it was agreed that, while progress is being made on resolving outstanding issues, more time is required and for this reason, Vodafone has agreed that the transfer to Teleperformance will not happen on May 8,”

The company has come under fire from Sinn Fein president and Louth TD Gerry Adams as well as Deputy Seamus Kirk in recent weeks for it’s decision to close the Dundalk call centre and move operations to the North. They have both spoken out about the difficulties that the workers will face by having to relocate and about the lack of information provided about the move to the Vodaphone employees.

Vodafone has commented that

“By delaying the decision on postponement until today the company has maintained a strong sense of urgency about consultation.

“The urgency remains and Vodafone is committed to resolving the outstanding issues and reaching a solution as quickly as possible in order to agree certainty for the people impacted by the changes.”

Vodafone is one of the largest mobile phone companies in Ireland and employs over 1,200 workers in Ireland.