Local company Dromad beat off competition from some of the industries best to win the overall award for Hire Company of the Year at the Hire Awards of Excellence 2013.
The awards took place at the stunning Savoy Hotel in London at the end of April and Dromad is the first ever Irish company to do so.
With over 800 hire companies throughout Europe in the running, Dromad once again showed their commitment to service, customer relationships, standard of equipment ready for hire, and investment in both equipment and staff.
“In the run up to the awards we were intensely mystery shopped,” said Seamus Byrne, Managing Director Dromad Hire, “the results showed we excelled in customer service which is a great reflection on all the team working here and they should be very proud of themselves.
“We always strive to improve and we realise there is always room for improvement.
“Our aim is to make the hiring process as simple as possible for both educated and uneducated customers by simply caring, listening, giving professional advice and making things happen hassle free.”
Dromad Hire has an extensive range, with over 800 hire products available in store.
The company are constantly expanding their product range and have recently expanded in fitness equipment hire at Fitness4hire.com where you can exercise and shape up in the comfort of your own home.
Another addition has been the opening of Dromad Service Shop where they repair and service all makes of equipment.
The company also stocks a massive range of spare parts and accessories.
Independently judged, the Hire Awards of Excellence are designed to genuinely recognise excellence throughout the Hire Industry.
Acknowledging the successes of the hirers and suppliers as well as those successful individuals who truly set the standard, these Awards are the industry’s most sought after accolade.