Union officials and workers at Vodafone are claiming victory after grinding out what are believed to be acceptable redundancy terms for departing employees.
An even better deal was struck for direct Vodafone employees, with six weeks on top of the statutory.
In a memorandum sent to members the CWU (Communications Workers Union) explained the outcome and stated that a ballot of members would be required to ratify the proposal. (The ballot was subsequently ratified).
“Following the ballot for industrial action, the CWU has been engaged in intensive negotiations with Vodafone on the issues in dispute regarding the outsourcing of customer care work to Teleperformance and all the implications arising from that including the transfer of retained work from Dundalk to Mountainview.
“Set out hereunder is the outcome of the negotiations for your consideration.”
Speaking to the Dundalk Democrat, Vodafone employee Kieran Pickering expressed his delight at the outcome for those effected at the Company’s offices on the Ramparts Road.
“Speaking for my own team, everyone is happy with the package and also the options available to them now in case they did decide to move to Teleperformance (in Newry).”
Although there is a difference in the two offers proposed Mr Pickering feels that it still represents an improvement on previous outcomes at the company.
“I can understand how some people feel like the offers mentioned should be closer to each other, but unfortunately with different contracts this was always going to happen, however the offer we Rigney Dolphin employees received is very fair considering only a matter of months ago people left with half this.”
Despite the positive outcome, Kieran was less than delighted with the way the last number of weeks have been dealt with by Vodafone.
“The one word to sum up (the last six weeks) would be frustration. When companies enter these kinds of discussion periods, you expect to hear nothing for first couple of weeks, however this started to drag on and on.
“Then we would be told something from management which would later turn out to have been lies, and with everyones hopes being raised it was so demoralising to everyone.”
However, the manner in which his colleagues conducted themselves reflected very favourably on them, according to Mr Pickering.
“The staff continued to show their high standard of work despite these setbacks.
“On another note the togetherness showed by the staff here needs to be mentioned, they stuck together at the most difficult of times and took action as a group and it was due to that we have been offered the packages we have.”